Q1. How many years is your company in auto parts business field? A: Our Company started since 1995, there is about 21 years history for us in auto parts business field.
Q2. Are you trading company or factory? A: We are factory with trading company.
Q3. What products does your company supply? A: 1. Auto rubber bushing: engine mount, shock mount, center bearing, differential mount, control arm bushing, stabilizer bushing, other suspension bushing. 2. Suspension Parts: shock absorber, control arm, ball joint, tie rod end, steering rack. 3. CV joint, drive shaft, cv joint boot. 4. Brake parts: brake pads, brake disc, brake master cylinder, wheel cylinder. 5. fuel pump, water pump, radiator, gasket kit, engine belt.
Q4. Which countries have you exported? A: ASIA: Iraq, Lebanon, UAE, Turkey, Thailand, Malaysia, Indonesia, Vietnam, Cambodia, Myanmar, Kyrghyzstan, Uzbekistan, Georgia, Azerbaijan, Armenia, Iran, Kuwait, Bahrain, JordanEUROPE: Russia, Kazakhstan, Ukraine, Greece, Italy, Spain, Norway, Ireland OCEANIA: Australia, Fiji, Kiribati, New Caledonia, Newzeland, Australia AMERICAS: Canada, Jamaica, Cuba, Brazil, Peru, Chile, Surinam AFRICA: Nigeria, Angola, South Africa, Ghana, Kenya, Tanzania, Cameroon, Mozambique, Zambia, Egypt, Algeria, Libya, Zimbabwe, Mauritius.
Q5. Do you have agent for your brand? A: Yes, they are Kuwait, Bahrain.
Q6. What’s the MOQ for each item? A: Our business way is spot sales, if the items we have stock, there is no limitation for MOQ, and normally MOQ as 20pcs is acceptable.
Q7. What about the delivery time? A:It's about 1 to 5 days for the goods have in stock, 1 week to 1 month for the goods need to be manufactured based on your order.
Q8. Do you give any guarantee to your products? A: Basically, we have 1 year quality guarantee for EEP brand spare parts.
Q9. Do you have any certificate? A: Yes, like ISO: 9001, SGS etc.
Q10. What service can you provide if we buy your brand products? A: 1. Make advertising items, like brochure, leaflets, t-shirts, shopping bags, etc. 2. Recommend same market customers to buy from you. 3. Put advertisement on internet.
Q11. What will you do for quality complaint? A: 1. we will respond to customer within 24 hours. 2. If there is batch products quality problem, we will go to your warehouse with our technicist directly to check the goods and send you the high quality goods again freely.
Q12. Is there any bonus to be your agent? A: 1. There will be some special discounts for our agent. 2. Amazing gifts is available for the agent who achieves our annual selling amount goal!